Transpak Overseas Removals Ltd becomes the first forwarding company to be CSQM Certified.

Reputations are not built overnight and Transpak Overseas Removals Ltd has been in the business of overseas removals for the last two generations. The Vellas took personal pride in the operation of the business with strict supervision of the service to each and every client they dealt with over the years. The company was the first forwarding company to be CSQM Certified, thus their sterling service now comes with additional comfort that the service is independently assessed and certified plus the 24 operational hours response time is further supported by CSQM International Ltd.

“We never let a client down in our business – each task is unique and despite having to deal with myriads of authorities, observes various regulations and overseas counterparts whose level of service is beyond our control we did our best to offer a smooth experience to hundreds of clients of ours who over time used our services either when bringing to Malta or Gozo their personal belongings or when it was time for them to go back to another destination. We never have a dull day and each day is a challenge to meet and in some instances exceed our client expectations. Our secret formula is a scrupulous attention to detail systematically anytime whatever the job. We have been entrusted with more then one prestigious assignment both from local and overseas clients especially in the transport of fine art objects.” Commented Mr William Vella, Managing Director of Transpak Overseas Removals Ltd, when presented with the CSQM Certification.

Certifying one of Malta’s oldest service operations was a pretty straight forward one as evidence of sound customer service function was evident, hence the reputation of the company which mellowed over two generations of Vella managing the operation. Client testimonials and tasks delegated to the company are impressive and confirmed that good customer service pays both in the short and long term, especially the long term when reputation matters.

Transpak Overseas Removals Ltd are situated in Fgura and more information about their services can be obtained from their website at www.transpakmalta.com, whilst information about CSQM International Ltd can be obtained from www.csqm.net